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- An unsecured Wi-Fi is completely unprotected. Anyone who has a device (cell phone, tablet, smart TV) within broadcast range of an open Wi-Fi can use it. Hotels generally provide unsecured Wi-Fi access for guests.
- Never check bank account or credit card information or access the app for your bank or credit card from an unsecured Wi-Fi connection.
- Install antivirus software on any device that is able to access the internet. There are many free options available.
- Keep the antivirus software up to date and do regular scans.
- Ignore any calls you get from someone pretending to be from an IT department, claiming they have detected a “problem” with your computer. This is a well-known scam. The scam artist wants to gain access to your computer so they can install malware. Once the malware is installed, your computer will act up – and then the scam artist “IT expert” will require payment to “fix” the problem created by the malware they just installed.
- Be aware of “look alike” websites. Scam artists often create look alike websites with an almost identical web address to a legitimate business or financial institution, in the hopes of tricking you into revealing your personal or financial information.
- Never click on a link in an email from someone you don’t recognize.
- Shop only on reputable websites. Before entering personal or payment information, make sure the website is secured.
- Look for the “closed lock” symbol or that the website has “https:” This means the site is using encryption technology to better protect your information.
- Be careful what you download. Hackers now use so-called pirate websites to infect computers, cell phones and other devices. These websites, which provide users with access to pirated copies of movies, music, books, and other copyrighted content, are a major source of dangerous malware that is downloaded onto your device as you access the pirated material.
- Hackers can use the malware to access your bank accounts or even to activate your device’s camera without your knowledge and record you and your surroundings.
- Monitor your child’s online activity on all devices, including gaming systems, tablets, smart TVs and cell phones, to keep your child safe from online predators.
Common Scams from The North Dakota Attorney General
Threatening Message Scam
You should always ignore a telephone message that threatens you with arrest unless you return the call immediately. The message is often hard to understand because it cuts out when the supposed reason for the arrest is being recited. The phone number given out on the message changes almost daily as the scam artists use and discard numbers quickly to stay ahead of federal authorities. There are dozens of variations of the message – all are scams. The fake IRS enforcement call is one of the most well-known variations, but one new variation of the scam message claims that their social security number has been compromised and all their assets will be frozen unless they call back.
- Ignore your Caller ID, too. The scam artists are using readily available “spoofing” technology to display on the Caller ID a number that is not the one they are using to place the calls, even hijacking real 701-area code phone numbers.
- ALL these threatening messages are scams. If you receive one of these threatening messages, you should simply delete it – don’t call the scam artist back.
IRS Enforcement Calls
If you received a message threatening your immediate arrest or claiming that you owe money on your taxes, just delete it. The IRS has issued several reminders that it will never notify a taxpayer of a potential problem by leaving a threatening message. It doesn’t matter what the message threatens, it is ALWAYS a scam.
- Listen to an example of a scam call: Voicemail1
- The IRS wants to know about these calls. Submit an online report to the US Department of Treasury or email the IRS at phishing@irs.gov.
Grandparent Scam
Older North Dakotans are being targeted by imposters pretending to be a grandchild who has been involved in an emergency situation. The supposed grandchild urgently needs money. Sometimes a second imposter takes over the call, pretending to be a government official trying to help.
- Be sure to warn older family members about this scam. Remind them to always check with another family member first, on a regular contact number, before agreeing to anything, even if it appears to be urgent.
- This scam has dozens of variations involving different fake emergencies. Usually, the phony grandchild claims to be stranded in Canada or Mexico, but sometimes it’s a US border state.
Romance Scams
Millions of people turn to online dating apps or social networking sites to meet someone. But instead of finding romance, many find a scammer trying to trick them into sending money. Romance scammers create fake profiles on dating sites and apps, or contact their targets through popular social media sites like Instagram, Facebook, or Google Hangouts. The scammers strike up a relationship with their targets to build their trust, sometimes talking or chatting several times a day. Then, they make up a story and ask for money. They’ll often say they’re living or traveling outside of the US, citing a variety of reasons such as: working on an oil rig, in the military, a doctor with an international organization, etc. They’ll ask for money to pay for a plane ticket or other travel expenses, or for medical expenses, or to pay off gambling debts, or to pay for a visa or other official travel documents – or any number of other things.
- Here’s the bottom line: Never send money or gifts to a sweetheart you haven’t met in person.
If you suspect a romance scam: Stop communicating with the person immediately, talk to someone you trust, and pay attention if your friends or family say they’re concerned about your new love interest, do a search for the type of job the person has to see if other people have heard similar stories. For example, you could do an online search for “oil rig scammer” or “US Army scammer.”
Sweepstakes Scams
If you receive a call claiming that you have won a prize in a sweepstake, beware. There is no prize. In fact, there is no sweepstake. Instead, the “prize notification official” is a con artist hoping to convince you to send money to pay supposed fees or taxes before the non-existent winnings can be released. Elderly individuals living alone are favorite targets of scam artists.
- If you are asked to pay anything at all before you receive the prize, it is a scam. No legitimate sweepstakes require a winner to pay fees or taxes up front before the prize money is disbursed.
Online Classified Ad Scams
If you respond to an online classified ad, be careful. Scam artists post fraudulent ads to “sell” everything – from large-ticket items such as cars, boats, and homes, to small items such as collectibles, hobby items, and even puppies. They are just waiting for you to contact them.
- NEVER wire or send money directly to a private individual; instead, use a reputable third-party payer. Never agree to purchase prepaid cash cards or gift cards as part of an online transaction.
There is no “internet police force” that can track down a seller or get your money back. We cannot address complaints about private-party online transactions. If there are problems with the transaction, or the item is not in the condition described, you will have to deal with the problem yourself, either directly with the other party or by using the online website’s complaint system, if it has one.
If you are selling an item on the Internet and someone offers to give you more than the asking price, BEWARE! This is a known scam.
Computer and Tech Support Scams
Did you receive a call from “Tech Support” claiming that they have detected a problem with your computer? Did your computer suddenly display a pop-up warning that there are problems with your computer? STOP! These are the warning signs of a scam. The scam artist wants to gain access to your computer so he can install malware while he is “checking” out the phony problem. Once the malware is installed, your computer will act up. Then the scam artist will demand payment to remotely “fix” the problem created by the malware he just installed. The scam artist may ask for payment by credit card, money transfer, or even prepaid cash or gift cards.
- Never allow someone to remotely access your computer unless you are the one who initiated the call for Tech Support.
- Be sure to use antivirus and malware detection software, keep it up to date, and perform regular scans. If the scan detects a problem, usually the software program will suggest the fix, or you can take the computer to a reputable service company for repair.
- The Federal Trade Commission has useful information to help you spot a Tech Support Scam.
Jury Duty Scams
In this scam, the scam artist calls pretending to be a law enforcement officer, claims the resident has missed jury duty, and threatens to have the person arrested unless they pay a fine immediately. In some variations of the scam, the supposed officer instructs the consumer to buy prepaid cash cards or gift cards and then read off the numbers from the back of those cards; in other variations, the scam artists offer a “discount” on the supposed fine if the consumer sends cash via overnight delivery.
- No court will ever make calls threatening to arrest someone for having missed jury duty; and
- No legitimate government official or law enforcement officer will ever demand that you mail cash, wire money, or buy prepaid cards to pay fines and fees.
Foreign Lotteries
If you receive a letter, email, or phone call that you have won a prize in a contest or lottery, don’t get too excited – it’s a scam. If you didn’t buy a ticket, you cannot win anything! Under federal law, all foreign lotteries are illegal. As it’s illegal, there is no legitimate way you could have won anything. Online lotteries and contests that claim to have selected the winner’s email address at random are all scams.
- Legitimate contests and lotteries never ask the winner to pay anything up front. State and federal government agencies collect the duties, taxes and other fees after the winner receives the prize, not before.
- If you wire money or buy a money card in response to a prize notification, it just goes straight into the scam artist’s pocket.
Work at Home Schemes
Crooks advertise online, in news groups or send e-mails offering tempting work opportunities that can be done at or from home. By operating online, they know local law enforcement can’t touch them. Before responding to an offer, consider:
- If you are required to spend any of your own money to purchase supplies, postage, make copies, or advertise – it’s a scam.
- If the “opportunity” requires you to deposit money or a check they provide into your own account before sending money to another person or to pay a membership fee – it’s a scam.
To find legitimate job offers, try Job Service North Dakota.
Scholarship Search Scams
Parents and students feeling the crunch of increasing college tuition and decreased financial aid sources are wasting good money on financial aid “search” services. In fact, college financial aid offices provide much of the same information at no charge.
- For information about financial aid and student loan options, contact the Bank of North Dakota’s Student Loan division.
Inheritance/Beneficiary Scams
A long-lost uncle died and you are the only remaining heir to a fortune, just sitting in a bank in a foreign country. Of course, before you can claim it, you’ll need to pay some fees, to the bank, the foreign government, or the supposed official who contacted you. You may also be asked to complete official-looking paperwork and provide personal information such as your date of birth and social security number, so they can “verify” that you are the beneficiary. STOP! It’s a scam.
Spotting Phishing Tips from SBS Cybersecurity